Frequently asked questions
Quick answers about AiLunaPro — what it is, how it works, and how to get started.
Key takeaways
- No account needed to try — Audit Express is free and estimate-only.
- Estimates are indicative and rule-based — not a certification or legal advice.
- Your data is access-controlled, and you can request deletion any time.
What is AiLunaPro?
AiLunaPro is an AI governance preparation platform. It helps organizations inventory their AI tools, surface Shadow AI, estimate readiness, and plan next steps. It provides preparation support, not a certification, attestation, or legal advice.
Do I need an account to try it?
No. Audit Express gives a fast, estimate-only readiness snapshot with no account required. An account unlocks the full registry, audits, reports, and prioritized action plan.
Does AiLunaPro certify EU AI Act compliance?
No. AiLunaPro offers preparation support and indicative, rule-based estimates to help you get ready. It does not issue certifications or attestations and does not provide legal advice.
How does the AI readiness estimate work?
It is rule-based and deterministic: your structured answers drive a transparent score and findings, and the same inputs always produce the same result. Estimates are indicative only.
Is my data secure?
AiLunaPro uses authenticated access, role-based permissions, security rules, and server-side writes for sensitive operations such as billing and team changes.
Can I delete my data?
Yes. Contact your workspace owner or AiLunaPro support to request deletion of your account or your workspace data.
What languages and currencies are supported?
Subscriptions support multiple currencies via Stripe, and a display currency selector is available. Additional language and currency coverage is rolling out in stages.
How do I contact support?
For account, billing, or technical questions, contact your workspace owner first. For issues that need our help, contact AiLunaPro support.
Preparation support, NOT a compliance certification, attestation, or legal advice.